Our Team

Our expert trace team specialise in tracing, screening, and cleansing data whilst ensuring data security and enhanced management.

Meet the Team

Lisa Lyon
Lisa Lyon

Managing Director

MD for seventeen years, Lisa has inspired Target to grow into the reputable public and private sector trace provider that it is today. Lisa has a wide breadth of knowledge and experience in providing trace and mortality services. Highly regarded and known for her appetite for continuous improvement, Lisa introduced automated tracing to the pension market and developed investigated mortality screening. mypensionID is Lisa’s latest brain child set to revolutionise the industry.

Lisa is passionate about giving back to the local community. Target works closely with local schools and charities regularly sponsoring events and new initiatives. Lisa introduced ‘Target in the Community’ enabling each staff member to take two paid days per year volunteering in the local community. Outside of work Lisa enjoys spending time with her family. Her favourite sport is golf, Rory Mcllroy would have a run for his money with her golfing skills.

What does Lisa enjoy most about her job? “Listening to an elderly member for 10 minutes because that’s the only person he or she would speak to that week or hearing the feedback from the students regarding a trip that Target funded makes me go home with a smile on my face.”

Nic Jones

Business & Innovation Director

Nic has over twenty years of investment banking experience in a range of senior business development and client facing roles. He has spent the last nine years working directly with Pension Schemes and has in-depth knowledge of the UK pensions market. Always keen to embrace technology to improve client experience, Nic has introduced significant innovations to the sector, including the now much copied netting platform to the LGPS sector.

Working with mutual clients of Target for many years, Nic witnessed the high esteem they were held by clients. Sharing a passion to provide excellent client service, coupled with the desire to enhance the client experience with technological enhancements, led to Nic joining the team in 2019.

As a former professional rugby player, Nic tries to stay fit and is a keen cyclist, his favourite region being the Pyrenees, when time apart from his young family allows.

What was the attraction of Target? “Clients always spoke of the outstanding service they received from Target and I soon experienced this first-hand. Watching the team work together and take collective responsibility for delivering solutions was a joy to behold. Their approach to clients and technology is wonderfully refreshing, so when offered the opportunity to come on board, I jumped at the chance. It is great to work with such talented and committed individuals, especially knowing we can all help the business achieve its ambition to provide the highest quality customer experience.”

Jenny Simms
Jenny Simms

Head of Client Solutions

Jenny joined Target in 2013 having previously worked as a civil servant and owning her own business. Jenny is passionate about the services that Target delivers. Working with clients to create bespoke solutions to their individual requirements. Jenny is highly skilled in building and maintaining client relationships with an impressive reputation for effective communication. Outside of work Jenny volunteers for her local church, enjoys travelling and spending time with her family.

What makes Target a great place to work? “I love the fact we are a small enough company that any issues can be resolved easily. I enjoy working closely with Lisa and am excited to be part of Target’s adventure.”

Joanne Dixon

Project Manager

Joanne joined the mypensionID team in 2016 bringing over two decades of Customer Service and Project Management experience and expertise. Joanne is responsible for project planning, risk management and project analysis. Outside of work Joanne enjoys staying active by running and aerobics. Joanne is a superb baker and often bakes cakes for the office to sample.

What makes Target such a great place to work? “I love my job and the exciting new challenges it brings. I enjoy owning a project that I can see through to the end.”

Brendon Hogan
Brendon Hogan

Head of Compliance

Brendon joined Target in 2014 to lead Compliance. His experience in Project Management, Business Continuity and Disaster Recovery for the Utilities Industry means he is focused on ensuring key risks are identified and robustly controlled. Brendon oversees Targets’ Data Privacy, Quality and Cyber Security Management Systems. An outdoors man, you will find him spending time with his family and supporting the Community through Wildlife Conservation and Flood Management Initiatives.

Trudy Glew
Trudy Glew

Head of People & Development

Trudy joined Target in 2018 having previously worked in the public sector. Bringing experience in change management, project management and staff development. Trudy’s focus is to ensure that Target’s strategy, policy and processes as well as culture are aligned, working together to achieve Targets objectives and company values. Outside of work Trudy enjoys spending quality time with her family, socialising with friends and long dog walks.

What makes Target a great place to work? “The people make Target a great place to work. Target’s values identify with my own personal values. I particularly love how committed the company is to giving back and making a difference to the local community.”

Lynsey Harris
Lynsey Harris

Operations Manager

Lynsey joined Target in 2007, having over a decade of expertise in tracing and data verification. She used her expertise with the role of Training Co-ordinator thus passing on her knowledge enabling Target to develop a team of highly competent teams ensuring trace investigators. Lynsey is now the Operations Manager, her focus is to manage the operational teams ensuring that data is returned to clients within the service level agreements. Lynsey devotes her time to her family, she loves the beach and her favourite destination is St Ives.

What makes Target a great place to work? “The family feel and flexibility”

Andrew Hayward
Andrew Hayward

Head of Commercial Services

With over three decades experience working in public and private sector pensions as both an Administrator and Client Manager Andy has an impressive knowledge base.

Andy is QPA, (Qualification in Pension Administration) and ICS, (Institute of Customer Service) qualified with a good knowledge of all things pension related.

Having joined Target in 2015 his main area of work is as a Client Manager although he is also involved in researching industry trends and developing trace services to meet requirements.

Outside of work, you might find Andy out fishing in his boat. He also enjoys travel and keep fit.

What makes Target a great place to work? “I like meeting clients, getting to know them and understand what their requirements are in terms of improving data accuracy. All clients are different and have different challenges, we create a bespoke service that works for each client.”