Why have you written to me?
Our clients are primarily financial services organisations including Pension Schemes, Investments and Insurance. Legislation in many instances demands that the details they have for members and clients are accurate. Our role is to assist them in updating and amending any changes in circumstances.
- Why have you written to me more than once?
- I have already spoken to my pension company; do I still need to speak to you?
- The person the letter is addressed to no longer lives at this address, should I inform you?
- I spoke to you a while ago. How long will it be before my pension company gets in touch with me?
- What should I do now?