17 October 2016

Making excellence a habit

Unclaimed assets and money is a significant and growing problem for the financial services sector. Companies are making the effort to trace lost customers but there are concerns that we could be underestimating the extent of the problem.”
Carol Knight, Operations Director – TISA

Target’s Head of Business Development, Phil Ninness, was one of few experts to receive certification from the British Standards Institution for developing a government standard to provide organisations “clarity on the requirements to address the problem”.

Katherine Hunter, Head of Standards Solutions awarded Phil “In appreciation of valuable contributions to the steering group for development of PAS: 156:2015 – Specification for the maintenance of financial services customer data”.

Target are very proud to be part of the ongoing development in providing a solution and establishing good practice for maintaining accurate customer records in a timely manner, enabling improved customer contact, better informed decision-making from a customer perspective and the timely paying out of assets to customers or their representatives.

Read more about the new standard here: http://www.bsigroup.com/en-GB/about-bsi/media-centre/press-releases/2015/march/Financial-services-consumer-contact-details-standard-is-published-/#.VR1e7fnF8wA